One persons perfect day on the water may be too hot for somebody else and too cold for the next person. As a rental company, last minute cancellations are very costly. At the same time, we understand that things come up and we don’t feel it is right for you to lose your entire rental fee if you have to reschedule.
Our Cancellation policy is simple and strict, but fair.
You may cancel your reservation at any time up to 7 days prior to your rental with a $100 cancellation fee.
We DO NOT give refunds, rather we will credit your account for use another time. You will receive a voucher code by email within 5-7 business days.
Bad weather cancellation: If the weather is bad due to high winds, lightning or very heavy rain you may cancel up to the day of your rental. You will NOT be charged the cancelation fee, you will receive a rain check voucher code by email within 5-7 business days.
We reserve the right to cancel any rental at any time due to extreme conditions deemed unsafe, you will receive a rain check credit towards your next rental.