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Cancellation Policy

One person's perfect day on the water may be too hot for somebody else and too cold for the next person.  As a rental company, last minute cancellations are very costly.  At the same time, we understand things come up and we don’t feel it is right for you to lose your entire rental fee, if you have to reschedule.
 
Our Cancellation policy is simple and strict, but fair.
  • You may cancel your reservation, during normal weather conditions, at any time up to 7 days prior to your rental, with a $100 cancellation fee.  So, if you cancel 7 days or more before your rental date, $100 will be subtracted from your rebooking code which will be issued to you.  If you cancel 6 days or less prior to your rental, you will not receive any credit.  
  • We DO NOT give refunds, rather we will issue you a raincheck rebooking code good for One Year. You will receive a rebooking code by email or text within 5-7 business days.
  • Bad weather cancellation: If the weather is bad due to high winds, lightning, flooding, or very heavy rain, you may cancel up to the day of your rental. You will NOT be charged the cancelation fee.  You will receive a raincheck rebooking code by email or text within 5-7 business days.
  • We reserve the right to cancel any rental at any time due to extreme conditions deemed unsafe; you will receive a rain check rebooking code towards your next rental.

 

 

 

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